Gaming on aqq999 should always be fun. We've built a full set of responsible gaming tools directly into the platform so every player in Bangladesh can stay in control of their time and spending — no matter what. If it ever stops being enjoyable, we're here to help.
Minimum age to play on aqq999
Support available for responsible gaming requests
Player protection tools built into every account
Tolerance for underage gambling on the platform
Responsible gaming isn't a checkbox for us — it's built into how aqq999 operates. Here are the six pillars of our player protection programme.
aqq999 verifies the age of every player before processing a first withdrawal. No one under 18 is permitted to hold an account or place a bet. Our verification process uses government-issued ID and is completed quickly so legitimate players aren't kept waiting.
Set a daily, weekly, or monthly deposit limit directly from your account settings. Limits take effect immediately when you reduce them. If you want to increase a limit, a 24-hour cooling period applies — giving you time to reconsider before the change goes through.
It's easy to lose track of time when you're in the middle of a good session. aqq999 lets you set session time reminders that pop up after a period of continuous play you choose — 30 minutes, 1 hour, or longer. A gentle nudge to check in with yourself.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days from your account settings. During a cooling-off period your account is suspended — you can't log in, deposit, or place bets. The break takes effect immediately.
If you feel that gaming has become a problem, aqq999 offers permanent self-exclusion. Once activated, your account is closed and cannot be reopened for a minimum of 6 months. Self-exclusion requests are processed within 24 hours and treated with full confidentiality.
Our support team is available around the clock via live chat and email. If you're worried about your gaming habits — or those of someone you know — reach out at any time. All responsible gaming conversations are handled with complete discretion and without judgement.
Every aqq999 account comes with a built-in responsible gaming toolkit. You don't need to contact support to use these tools — they're available directly from your account settings, 24 hours a day. Here's what each tool does and how to use it.
Deposit limits are the most straightforward way to keep your spending in check. Log into your aqq999 account, go to Account Settings, and select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit cap in Bangladeshi Taka. Once you hit your limit, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately. Increasing it requires a 24-hour waiting period.
Session reminders send you a notification after a set period of continuous play. You choose the interval — 30 minutes, 1 hour, or 2 hours. When the reminder appears, you can choose to continue playing or log out. It's a simple way to stay aware of how long you've been on the platform without having to watch the clock yourself.
A cooling-off period temporarily suspends your account for a period you choose — 24 hours, 7 days, or 30 days. Self-exclusion is a longer-term option for players who feel they need a more serious break. Both options are available in your account settings and take effect immediately. During either period, aqq999 will not send you any promotional communications.
Cap your daily, weekly, or monthly deposits in BDT. Reductions are instant. Increases require a 24-hour review period to protect you from impulsive decisions.
Available in Account SettingsSet a maximum session length. When your time is up, aqq999 will prompt you to take a break. You can set this to 30 minutes, 1 hour, or a custom duration.
Available in Account SettingsTemporarily suspend your account for 24 hours, 7 days, or 30 days. No logins, no deposits, no bets. Takes effect the moment you confirm the request.
Instant ActivationClose your account for a minimum of 6 months. aqq999 will not accept a reopening request before the exclusion period ends. Contact support to activate.
Contact Support to ActivateMost people who play on aqq999 do so for entertainment — and that's exactly what it should be. But sometimes gaming habits can shift without us noticing. The questions on the right are a simple self-check. If you answer "yes" to three or more, it may be worth taking a break or speaking to our support team.
There's no shame in asking for help. Recognising a problem early is the smartest move you can make — and aqq999 will support you every step of the way.
Remember: Gambling should never be used as a way to earn money, solve financial problems, or cope with stress. If you find yourself thinking this way, please reach out to our support team immediately.
Do you spend more money on gaming than you originally planned to?
Have you ever borrowed money or sold something to fund your gaming?
Do you find it difficult to stop playing even when you want to?
Do you chase losses — betting more to try to win back money you've lost?
Has gaming started to affect your relationships, work, or daily responsibilities?
Do you feel anxious, irritable, or restless when you're not able to play?
Have you hidden your gaming activity from family members or friends?
Do you think about gaming frequently when you're doing other things?
If you answered yes to 3 or more: We strongly encourage you to use one of the responsible gaming tools in your account settings, or contact our support team via live chat. You can also activate a cooling-off period immediately from your account — no questions asked.
Setting up responsible gaming tools on aqq999 takes less than two minutes. Here's exactly how to do it — no technical knowledge required.
Visit aqq999.com and log in with your registered mobile number and password. If you haven't registered yet, creating an account takes under a minute.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
In the Account Settings menu, find the "Responsible Gaming" section. All available tools — deposit limits, session reminders, and cooling-off — are listed here.
Select the tool you want to activate, enter your preferred values, and confirm. Protective measures like deposit reductions and cooling-off periods take effect immediately.
To activate self-exclusion, contact the aqq999 support team via live chat or email. Your request will be processed within 24 hours and treated with complete confidentiality.
aqq999 operates a strict 18+ policy. No person under the age of 18 is permitted to register an account, make a deposit, or place a bet on the platform. Age verification is conducted on all accounts before the first withdrawal is processed. If we have reason to believe that an account holder may be under 18, we will suspend the account and request identity documents immediately.
If a minor has accessed the aqq999 platform using a parent or guardian's account, the account will be closed, all winnings will be forfeited, and deposits will be returned to the original payment source. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
aqq999 is built on the principle that gambling should be a form of entertainment — not a source of income, a way to escape problems, or a financial strategy. Every feature on the platform is designed with this in mind. We do not encourage players to chase losses, and our promotional communications are designed to be fair and transparent about the odds and conditions attached to any offer.
aqq999 uses automated monitoring systems to identify patterns of behaviour that may indicate problem gambling. These include sudden increases in deposit frequency, extended session lengths, rapid bet escalation after losses, and repeated use of the maximum deposit limit. When these patterns are detected, our responsible gaming team will reach out to the player directly to check in and offer support.
We also train our customer support team to recognise signs of distress in player communications and to respond with empathy and appropriate guidance. If a support agent believes a player may be experiencing gambling-related harm, they are authorised to proactively offer responsible gaming tools and information.
aqq999 is committed to responsible marketing. We do not target advertising at individuals who have self-excluded or activated a cooling-off period. All promotional materials clearly state the terms and conditions attached to any bonus or offer, including wagering requirements and time limits. We do not use misleading language or imagery that implies guaranteed wins or misrepresents the nature of gambling.
Players can opt out of all marketing communications at any time from their account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform or claim standard welcome offers.